- Terms and conditions
Please read these terms and conditions carefully and make sure you understand them. They set out the obligations (the 'terms') between you and The Romantic Event Academy (REA), a brand of The Proposers Ltd, company number 08033984 ('organiser', 'we', 'us', or 'our'). The terms explain what happens once you have placed an order, how to make payment, how you and we may change or end the contract, what to do if there is a problem and other important information. The terms are only available in English only.
1.2 You should retain a copy of these terms for future reference.
1.3 What these terms cover
These terms cover the provision of the events and courses that we organise and which are available through The Romantic Event Academy (the 'course').
1.4 Who we are
We are The Proposers, a marriage proposal and romantic event planning company, specialising in unique romantic events. Our current residences at 128 City Road, London, EC1V2NX.
1.5 How to contact us
You may contact us by emailing [email protected] Our team are available between 10am and 5pm, Monday to Friday.
1.6 How we may contact you
If we have to contact you we will do so by telephone or by writing to you at the email address you provided to us at the time you made your booking.
- Our contract with you
2.1 How we will accept your booking
Any description, advertisement, documentation issued by us and any description contained on our website or any literature relating to our events or courses are issued and published for the sole purpose of giving you a general idea of the event, its content and objectives. Subject to any obvious error, the description and price of the event will be as quoted on the website at the date your booking is made. All payments under these terms shall be in UK pounds sterling.
2.2 Upon submitting a booking for a place or places on an event or course, whether online, in writing or by telephone, you will be given confirmation of our acceptance of your order (a 'booking confirmation') whether, in writing online.
2.3 Where you are not a consumer, these terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
2.4 Where you are not a consumer you acknowledge and agree that in entering into this contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms or any document expressly referred to in them.
2.5 Where you are not a consumer, you and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this contract.
- Price and payment
3.1 Payment
You must purchase the event(s) by paying the appropriate fees as set out on the website. Payment can be made in the following ways:
(a) online by credit or debit card using either Stripe, PayPal or Wise
(b) by BACS using your bank account.
3.2 A receipt of the appropriate fees shall be sent to you
3.3 You are required to ensure that any spilt payments are paid in full before the such events or course takes place.
3.4 Attendance at the event before we receive payment will form a legally binding contract in accordance with clause 2.3.
3.5 Non-payment
Where you do not pay the appropriate fees in accordance with this Clause 3 or Clause 6.1(b) ii) this will constitute a breach of this contract and, without prejudice to Clause 3.6, we may refuse you and your delegates entry to the event or remove them from access to the online course.
3.6 We may take legal action in order to recover any outstanding fees.
3.7 Without prejudice to Clause 3.6, we may refuse or cancel future bookings where payments for an event under these terms remain outstanding.
3.8 What happens if our prices changes
It is always possible that we may alter our fees from time-to-time dependant on demand, seasons, promotions and offers. You will not be due a refund if we offer such promotions after you have paid.
3.9 We are a vat registered business and UK vat will be added to all fee’s and invoices.
- Our rights to make changes
4.1 Changes to the event
We reserve the right to change the course, workbooks, events, trainers and consultants at our discretion.
Face to face training
5.1 The event(s) shall take place on the date and at the venue set out in the booking confirmation unless otherwise changed in accordance with Clause 4.1. we shall use our reasonable skill and care to deliver the event and comply with the information you have been provided about it.
Digital training
5.2 In advance of digital training, both parties will make best endeavours to ensure that the agreed platform is accessible and capable of delivering/receiving the service to an acceptable standard.
5.3 Neither party shall be liable for fault or failure of the agreed platform that may occur during the delivery of the service, should it be deemed outside of their control.
- Cancellation, transfer or postponement
6.1 You may only cancel your booking within 24 hours of payment date, and only if you have not attended any events or watched any of the online course.
6.2 Your rights if we cancel an event
(a) Wherever possible, we will contact you in advance to tell you we will be cancelling an event, unless an emergency requires us to cancel the event on the day.
(b) We reserve the right to cancel or postpone events if there are insufficient delegate numbers to ensure a high quality training experience or if a trainer is ill.
- Summary of your legal rights
8.1 Whilst every effort is made to ensure that our events are relevant and topical they are not tailored or bespoke for specific businesses or individuals and therefore all warranties for fitness for purpose and all other express and implied warranties are excluded to the fullest extent lawfully permitted.
8.2 Nothing in these terms limits or excludes our liability for:
(a) death or personal injury caused by our negligence
(b) fraud or fraudulent misrepresentation
8.3 Our liability to you shall be limited to the price you have paid for the event and, subject to Clause 8.2 and 8.4, we will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the contract, for:
(a) any loss of profits, sales, business, or revenue
(b) loss or corruption of data, information or software
(c) loss of business opportunity
(d) loss of anticipated savings
(e) loss of goodwill
(f) any indirect or consequential loss
- How we may use your personal information
9.1 We will use the personal information you provide us:
(a) to deliver the event to you
(b) to process your payment for the events
(c) to give you information about any of the services we offer, but you may stop receiving this at any time by contacting us using the details provided in Clause 1.6
- 10. LIMITATION OF LIABILITY/INSURANCE
10.1 The Organiser reserves the right to refuse admission to any attendee if they feel that this admission may cause harm or damage to the business, property, to guests or to any personnel involved in the Event.
10.2 If any of the attendees of the Client, or agents or representatives or others instructed by the Client shall cause any damage to the
Premises or are responsible for any other loss sustained in connection with the Event, the Client agrees to wholly indemnify and hold the Organiser harmless against any loss, expenses, fees of the Organiser in respect of the same and/or against any claims of any nature arising in relation to the same.
- CONFIDENTIALITY
11.1 Each of the parties acknowledges that, whether in the performance of this Agreement or otherwise, it will receive or becomes aware of information relating to the other party ("Confidential Information"). Each party will keep all Confidential Information of the other party confidential, secure and protected against theft, damage, loss or unauthorised access, and will not at any time, without the prior written consent of the other party use or disclose any of the other party's Confidential Information other than for the sole purpose of the performance of its obligations and the exercise of its rights under this Agreement. Each party will ensure that its respective employees, agents and contractors to whom Confidential Information of the other party is disclosed are made aware of its confidentiality obligations and agree to be bound by them.
- INTELLECTUAL PROPERTY RIGHTS
12.1 The Client acknowledges and accepts that any and all patents, registered designs, unregistered designs, copyright, ideas or other intellectual property in and to any work carried out or to be carried out by the Organiser (the ‘Intellectual Property Rights') shall belong exclusively to the Organiser. The client accepts that under no circumstances can the Organisers ideas be given to a competing company to execute.
12.2 The Client agrees that no materials containing Intellectual Property Rights (or any part thereof) will be adapted, copied, reproduced, retained, disclosed or offered for sale by the Client (directly or indirectly) without the prior express written consent of the Organiser.
12.3 The Client agrees not to use or exploit either the Intellectual Property Rights other than solely for the purposes of this Agreement.
12.3 The Client agrees not to use or exploit either the Intellectual Property Rights other than solely for the purposes of this Agreement.
- IMAGE RIGHTS
13.1 In the event that a photographer and/or videographer is engaged by the Organiser to provide footage during an event, you acknowledge and agree that all rights, title and interest, including all copyright laws, shall belong solely to the Organiser. We reserve the right to use such footage in our promotional materials without prior consent. If you decide to share your proposal on other websites, media, television, you agree to credit the Organiser appropriately. The Organiser will not give any details to third parties and your data remains within the company. The Client must inform the Organiser before the event if they wish to keep all/part imagery private.
- LAW AND JURISDICTION
The Agreement and the rights and obligations of the parties including all non-contractual obligations arising under or in connection with this Agreement shall be governed by the laws of England and Wales. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of any claim, dispute or difference arising out of or in connection with this Agreement and/or any non-contractual obligation arising in connection with this Agreement.
- NOTICES
15.1 Any notice, invoice or other communication which either party is required or permitted by this Agreement to serve on the other party shall be sufficiently served if sent to the other party at its specified address at Clause 1 (or such other address as is notified to the other party in writing).
15.2 The invalidity or unenforceability of any term of or right arising pursuant to this Agreement shall not adversely affect the validity or enforceability of the remaining terms and rights.
- GENERAL
16.1 The failure of either party to enforce any term of or right arising pursuant to this Agreement does not constitute a waiver of such term or right and shall in no way affect that party's right later to enforce or exercise the term or right.
16.2 The invalidity or unenforceability of any term of or right arising pursuant to this Agreement shall not adversely affect the validity or enforceability of the remaining terms and rights.